Day Trip Cancellations
Cancellations within 30 days will forfeit all deposit monies.
Deposits for canceled guide trips will be refunded in full with a 30 day or more notice. If we are able to re-book the guide, we will refund the deposit or apply it to a trip at a later date if it is available. If a trip is cancelled with less than 48 hours notice, the full price of the guide trip will be charged.
Our guide trips go out in all safe weather and water conditions, therefore inclement weather, water levels or undesirable fishing conditions are NOT acceptable reasons to cancel or receive a refund. Trips cancelled by the guide or mutual guide/client decision due to unsafe weather or water conditions, state or federal closures, or other uncontrollable circumstances will have the entire deposit refunded.
Multi-Day Trip Cancellations
If you find it necessary to cancel your trip please notify us as soon as possible. All deposits are non-refundable. If you cancel your trip more than 120 days prior to your departure date we will retain your deposit and credit it toward a future trip with White Pine Outfitters. If you cancel 120 day or less but more than 30 days prior to your launch date you must pay 50% of the trip price. If you cancel within 30 days of your trip departure, you must pay the full trip price. This cancellation policy applies per person. We regret we cannot make exceptions for personal emergencies. Because of this, we strongly recommend that you purchase trip cancellation and travel insurance (see Travel Insurance).
Your pre-trip package will provide more information on the rigors of the trip you have chosen. Even though we make every effort to insure a safe trip for everyone, we strongly recommend that you protect yourself, your belongings, and your vacation by purchasing a traveler’s insurance policy. Should you have to cancel your trip at the last minute due to illness or injury, a trip cancellation policy will cover your non-refundable payments in most cases. If you become ill or injured while on a river trip, evacuation may be prolonged, difficult and expensive. Many trip insurance policies cover such events. If you choose not to purchase travel insurance you will be asked to sign a waiver. Baggage and cameras are carried entirely at the owner’s risk, and White Pine Outfitters Inc. accepts no responsibility for lost, damaged, or delayed property. We recommend TRAVELEX.